NIO Delivery & Returns
Current Delivery Timeframes:
Currently our couriers are delivering 95% of parcels within the anticipated timeframe, however occasionally a courier processing delay may mean your order can take up to 5 working days to arrive.
If your order has not arrived on the day expected and you have received your shipping confirmation email, your order is with the courier on its way and can be tracked via the courier tracking website using your unique tracking ID.
We currently fulfil orders 6 days a week, Sunday through Friday excluding public holidays. Delivery of shipped orders is available Monday to Saturdays. No Sunday delivery is currently available.
On weekdays, orders placed before 5pm will be dispatched same day. On weekends, all orders placed before 3pm on Sundays will ship on Sunday. If an order is placed after the cutoff time, the order will be dispatched the next day. All public holiday orders will be dispatched over the following 3 working days.
Stuart Delivery - ONLY FOR KRAKOW
Receiving your delivery:
NIO Cocktails cannot accept responsibility for delivery delays or for failed delivery, though we will do everything we can to help with any missing deliveries.
Goods that are returned to NIO Cocktails will be redelivered upon payment of new delivery charge facilitated by the purchaser.
Like any good bartender, we’re here to listen. For delivery enquiries, email us at email@example.com.